Discovery: What about the paper?

By: In: Document Imaging and Management On: Aug 11, 2011

Many organizations are actively pursuing the acquisition or implementation of technology to assist with speeding up the review process. This is all great for all the ESI that is growing at an incredible rate, but what about the paper? How can you “speed up” the review process for hard copy especially when large volumes are needed to be reviewed? The other challenge is where will these paper documents be reviewed? Will they leave the secure records center? Will chain of custody be questioned? What is the risk of these single source documents being lost or destroyed during transport or time they are out of your control or access for other litigation or a business need?

Would making a copy and forwarding to outside counsel assist with managing risk? AND once the litigation is completed can you ensure all copies will be destroyed according to their legally credible retention schedule?

Many companies are taking a different approach by converting sensitive information to electronic content and in some cases, well in advance of any litigation or investigation. When digitized content is OCR, PDF, coded/indexed, redacted, date stamped and delivered to your Discovery review platform, you will dramatically streamline your review and production. You keep originals and outside counsel ONLY gets the digital copies which can be easily accessed by multiple parties.

If cost for this process is reduced by 37%, review is completed faster, money saved and risk is eliminated, would that help you take control of discovery?

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← If You Think A Successful EMR Transition Is All About the Data, Think Again. It’s All About the Docs. Turning Beetles into Pulp →

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About the author

Bill Plunkett

Bill Plunkett is a solutions development executive with Iron Mountain. In this position, Bill is responsible for developing records management and discovery services solutions to help companies streamline discovery by developing repeatable processes and selecting/implementing technology that ultimately reduces costs and improves operational efficiencies. With over 25 years of years of sales, marketing and technology endeavors from startups to established companies; from new product development, channel development to complex, business optimization and consulting bringing strong industry expertise to every client engagement. Bill has in-depth experience in Enterprise Content Management including document, records and email management for IBM/FileNet, SAP/OpenText and SharePoint and extensive background in imaging/scanning and litigation coding. Currently, Bill serves as program chair for the Arizona AIIM board; contributor to the eDiscovery Reference Model (EDRM) and an active ARMA Member.